In the web version:
- On the Trade room, click on the profile icon located on the upper right corner to show your profile information.
- Click on the “Cashier” button on this section
- Once the deposit window is open, click on the “Withdraw funds” button
- On the Withdraw window, select withdraw method “Astropay” from the dropdown menu
- Enter the amount and then click on the “Request Withdrawal”
- Once the information has been entered, a new window will appear stating that the withdrawal request its being verified.
- To check the withdraw status, click on the profile icon on the Trade room and click on the “Cashier” section.
- On the “Cashier” section click on the “Transaction History” button
- Here you can check the status of your withdrawal request.
In the mobile app:
- On the trade room, click on the profile icon on the right corner at the bottom of the screen.
2. Click on the wallet icon located on the upper left corner
- Click on the “Withdraw” button
- Select “Astropay” from the Withdrawal method on the dropdown menu
- Enter the withdraw amount and the phone number associated to your Astropay wallet
- Once the information has been entered, a new window will appear stating that the withdrawal request its being verified.
- To check the withdraw status, click on the profile icon on the Trade room and click on the wallet icon.
- Here you can check the transaction history on the platform, green color means that the transaction was processed correctly.