1. Go to the withdrawal in the “Cashier” section.
In the web version: Click on your profile picture in the top right corner of the screen and choose the “Cashier” tab in the menu.
Then click the “Withdraw funds” tab.
In the mobile app: Open a left side menu, choose the “Balance” section, and tap the “Withdraw” button.
2. Enter the payout amount and choose “Jeton Wallet” as your withdrawal method. Please note that you can only withdraw funds to the wallets you’ve already made a deposit with. Click “Request withdrawal”.
3. Your request is confirmed! You can continue trading while we process your withdrawal.
4. You can always track the status of your withdrawal in the “Cashier” section, “Transaction history” tab (“Balance” section for the mobile app users).
Note. It usually takes payment providers up to 1 hour to credit funds to your e-wallet. In rare cases, this period may be extended to 7 business days due to national holidays, your payment provider’s policy, etc.