When you make a deposit, it gets assigned with “Pending” status. This status means that the payment provider is now processing your transaction. Each provider has its own processing period.
Follow these steps to find the information about the average and maximum transaction processing time for your pending deposit:
- Click on your profile picture in the top right corner of the screen and choose the “Cashier” tab in the menu. Then click the “Transaction history” tab.
For mobile app users: open the left side menu, choose the “Balance” section.
- Click on your deposit to find out the processing period for your transaction.
Note. Usually, payment providers process all deposits within a few hours. The maximum transaction processing time is rarely relevant and is often due to national holidays, payment provider’s regulations, etc.