Two-Factor Authentication (2FA)

• Two-factor Authentication (2FA) Guide
• Logging in with 2FA
• Turning 2FA off
• Typical issues of 2FA

General questions

• How to switch on Binomo push notifications – for desktop and mobile devices
• How to change the language of the platform?
• What types of account statuses are available on the platform?
• How to subscribe to the newsletters?
• How to unsubscribe from the newsletter?
• Can I create multiple accounts?

Sign up form

• How to sign up?
• Why is the platform unavailable in my country?
• How to sign up with Facebook?
• Can relatives register on the website and trade from the same device?
• I want to register a new account but also keep the old one, what do I do?

Login form

• I forgot my password, what do I do?
• The allowed number of login attempts was exceeded, what do I do?
• I register via Facebook and cannot log into my account, what do I do?

Account type

• What’s a demo account?
• What’s a real account?
• How to switch between accounts?

Personal details

• How to change my name / nickname?
• How to change my email or phone number?
• How to change a password?
• How to block an account?

Confirmations

• How to confirm my email?
• Why didn’t I receive a confirmation letter?
• Why should I confirm my email?
• Why should I confirm my phone number?

Currency

• What currencies are available for me?
• How to change my account currency?

Subscription fee

• What is a subscription fee, and when is it charged?
• What if I have no trading activity for 90 days or longer?