General questions

• How to become a Gold status trader?
• How to become a VIP status trader?
• What’s a cashback?
• What assets are available for Gold and VIP traders?
• I requested a withdrawal, when will I receive my funds (Gold and VIP)?
• What assets have 90% profitability?

VIP

• How to insure a deposit?
• How to calculate the amount of insurance compensation?
• What are deposit risk-free trades? How to get and use them?
• How to get risk-free trades (VIP)?
• How to contact a personal manager?
• How to get my personal bonus offer (VIP)?

Troubleshooting VIP

• Why do I never receive any bonuses as a VIP trader?
• Can I get a bonus automatically?
• What happens if I miss my monthly bonus offer?